Emerging today are consumer groups who have never known a world without the internet, mobile phones and email. Yet are these generations the most supportive of digital communications or is there a wave of change? Trends analysis predict it is the ‘digital generations’ that are switching off – they are ‘de-teching’. The latest buzzword defines tech fatigue as gen-Y consumers, whilst digitally savvy and fluent, are putting down their digital devices and opting for the experience, the nostalgia and the privacy of reality. For marketers, this means keeping physical in their mix to remain connected and achieve good ROI.
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KFC used the power of newspapers to say sorry KFC wanted to apologise to their angry customers for the closure of their restaurants due to a shortage of chicken in the country, and restore loyalty and customer confidence in the brand again. How they did it KFC used humour in a full page newspaper apology The brand cleverly changed their infamous logo from KFC to FCK The ad was published in the Metro and The Sun newspapers The results The ad was shared over 219 million times The ad reached nearly 800 million with editorial coverage Download this ready-designed PDF to access the full case study. VoPP gives you our blessing to use or rebrand the content to help you communicate the value of paper and print now.